#GetInHerCart

What Amazon Prime Members Think About New Lower Prices at Whole Foods Market

What Amazon Prime Members Think About New Lower Prices at Whole Foods Market

Learn what some Amazon Prime members think of the new discounts available to them at Whole Foods Market.

Travel Notes from Japan | Market Observations from Grocery Retail

Travel Notes from Japan | Market Observations from Grocery Retail

I was just in Japan for two weeks. I went to conduct some shopper research for a client and while there, had a vacation with my husband and our friends as well. I traveled all over Tokyo, took a bullet train over to Kyoto, drove a car to Mount Fuji and then back to Tokyo. I loved getting to know Japan (and will definitely be back,) had some amazing foodie experiences and learned a lot about Japan’s grocery retail landscape and Japanese shoppers.

Have a look at my photos below to see some of the many observations I made while working and traveling around in Japan.

Firstly, Japan makes a wide variety of specialty foods, some of which looks like good candidates to make it in America. More on that in this separate blog post.

Japanese Specialty Food

Much like the American market, you’ll find a wide variety of retail outlets ranging from convenience stores (Lawson’s or Family Mart are everywhere,) conventional supermarket chains, independent specialty shops, specialty food chains, and high end food halls and shops inside luxury department stores.

life grocery store tokyo Japan
akomeya tokyo japan specialty food
maruetsu grocery store Japan
This was definitely my favorite specialty food store, Akomeya Tokyo TOKYO公式オンラインショップのページです。 akomeya.jp .

This was definitely my favorite specialty food store, Akomeya Tokyo TOKYO公式オンラインショップのページです。akomeya.jp.

lincos grocery store tokyo Japan
lincos japan supermarket
National Azabu Supermarket
Gorgeous specialty food section inside the high end department store, Kyoto BAL,  www.bal-bldg.com/kyoto .

Gorgeous specialty food section inside the high end department store, Kyoto BAL, www.bal-bldg.com/kyoto.

Japanese high end food

In the cities people are making multiple trips per week to the grocery store. Most pop in by foot or on bicycle. Riding bicycles is huge here. You’ll see moms on their bikes carrying around two children – one in the front and one in the back, leaving very little space to tote around a lot of groceries.

grocery stores in Japan

Coffee culture is alive and well here. So glad about that as I’m no fun to be around unless I’m properly caffeinated in the morning.

coffee culture Japan
Found the cutest Aussie cafe, Bondi Cafe, across from Yoyogi Park in Tokyo. Check them out on your next visit to Tokyo:  bondicafe.net/bondi-cafe-yoyogi-beach-park .

Found the cutest Aussie cafe, Bondi Cafe, across from Yoyogi Park in Tokyo. Check them out on your next visit to Tokyo: bondicafe.net/bondi-cafe-yoyogi-beach-park.

Specialty bread is also a big deal here. Definitely ate the most expensive bread I’ve ever had and yes it was worth it! Seriously though, how pretty is this bread store? It looks like a jewelry shop. Not limited to just the specialty, expensive types of bread, regular bread is popular too. On several occasions I saw people wrapped around a city block in line for fresh bread at a bakery. With a specialty product like the one you see below, this is more for a gifting occasion instead of a regular purchase, so I’m told by shoppers.

grand marble kyoto
Apparently everyone leaves here very happy as evidenced by these folks.

Apparently everyone leaves here very happy as evidenced by these folks.

Japanese love their beef. Everyone’s heard of Japan’s famous Wagyu and Kobe beef, both of which are delicious. I did some research on the meat category while there; look for another upcoming blog post soon just about the meat category in Japan.

wagyu beef japan
meat department grocery japan
Japanese BBQ

Japanese shoppers enjoy a wide variety of meat cuts. Go to a butchery or open up a restaurant menu and you’ll see some cuts you may not be familiar with -- like beef tongue. Nice to see people willing to accept those “minority cuts of meat” so the entire carcass is used and nothing goes to waste.

Japanese butcher shop
Beef tongue — looks nice, right?

Beef tongue — looks nice, right?

meat in Japanese supermarket

Presentation is taken very seriously here. In the higher end specialty shops you’ll see beautiful merchandising. Staff inside grocery stores seem to take great pride in their work (that’s a nice change!) and obsess over the details ensuring products look perfect on the shelves. While checking in on some of my clients products there, I was very happy to find them in perfect order.

honey display Japan
cherry blossoms grocery retail Japan
2019-02-02 09.51.47.jpg
breakfast traditional Japanese
beef butcher Japan
saki mount fuji yamanashi japan

And if you’re like me, and are attracted to pretty, minimal packaging, you’ll find a lot of products that catch your eye.

Japanese product packaging
Aseed Aster Japanese Beer
kids food products in Japan
People Tree Japan
pork jerky Japan
I took a close look at honey on supermarket shelves around Japan. I’ll have more on that for you in an upcoming blog post, so stay tuned here.

I took a close look at honey on supermarket shelves around Japan. I’ll have more on that for you in an upcoming blog post, so stay tuned here.

I observed some organic products, but not a lot. Most of the shoppers I conducted shop-alongs with were not having organic or chemical-free top of mind. That said, what was top of mind is food cleanliness, safety and country of origin.

organic Japanese tea
organic milk Japan
Cleavers organic beef Japan
brown sugar 1st organic japan

The USA, France and Australia have done a good job of promoting products from their countries here as the Japanese have an affinity for products coming from these countries.

American beef in Japan
I see Outback Steakhouse has also made it to Japan. Japanese enjoy a taste of the Outback as well.

I see Outback Steakhouse has also made it to Japan. Japanese enjoy a taste of the Outback as well.

true aussie beef Japan

I observed some unique flavors as ingredients in products like soft drinks, chocolates — basically anything had a version that was matcha green tea, wasabi, peach or cherry blossom/sakura flavor.

matcha tea KitKat Japan
I know it’s not organic, but I do enjoy a Coca-Cola every once in a while. Tried one of these and it was super sweet, but delicious. I could not finish it all, but definitely worth trying.

I know it’s not organic, but I do enjoy a Coca-Cola every once in a while. Tried one of these and it was super sweet, but delicious. I could not finish it all, but definitely worth trying.

On the go eating is not common here as it’s considered impolite to eat while walking around or otherwise on the go. If you buy some takeaway food, it’s meant to be eaten near the vendor before going about your business. Despite that, supermarket shelves have a wide variety of interesting snack food.

snack food Japan

Spotted some familiar products from back in the USA on supermarket shelves in Japan.

chuao honeycomb Japan
blue circle foods salmon Japan

Does your brand want to launch into the Japanese market?

While in Japan, we took a deep dive into the grocery retail landscape and shopped-along with Japanese consumers, delivering valuable insights, feedback and recommendations for our client who we conducted research for.

Green Purse PR conducts shopper research all over the world and looks forward to doing more shopper research in Japan. Contact us if you’re interested in learning more about the Japanese market and consumers.

Or, are you from a Japanese company that wants to launch into the USA?

Good news — we’ll be back in Tokyo later this year and we’ll be bringing fresh insights from the American consumer market with us. I’m currently planning one of Green Purse PR’s Go To Market USA Workshops. These workshops are for exporters and focus on understanding the American consumer market to ensure export success. Each program is customized, but typically includes a half day or full day workshop covering topics such as: the American retail landscape, shopper insights, best practices in consumer marketing, competitive intelligence, resources and a brainstorming and Q&A session. Click here for more details on the Go To Market USA Workshops and contact us for details on the upcoming program happening later in 2019 in Tokyo.

- Lisa Mabe-Konstantopoulos, Founder, Green Purse PR

#GetInHerCart’s Expert Q&A Series | Insight from Maria Reyes of Leading US Distributor, KeHE

#GetInHerCart’s Expert Q&A Series | Insight from Maria Reyes of Leading US Distributor, KeHE

We are launching a new blog series called #GetInHerCart Expert Q&A. This series of blog posts will connect us with some of our favorite industry experts who share our curiosity for how consumers around the world shop for natural products and what makes brands succeed in reaching them.

This first in the series features a Q&A with Maria Reyes, Director of Category Management at leading national distributor, KeHE, with the corporate office based in the Chicago area. If you sell olive oil in the USA, you’ve likely heard of, or know Maria Reyes. She’s someone I’ve known for several years and is an expert whose opinion I value. She also works for an outstanding company, KeHE, one I’ve been privileged to work with and a distribution partner to so many of the brands Green Purse PR represents.

Focused on premium, not processed extra virgin olive oil, Maria has helped bring to market and build brands like, Lucini, Colavita and Gaea back when these brands were first launched and are now rock stars of the specialty food industry and olive oil category. Most recently, Maria is focused on launching new and artisanal brands from Sicily, as well as Spain, the largest producer of olive oil in the world.

Continue reading below for our recent Q&A interview with Maria, and thanks for reading our blog, #GetInHerCart.

— Lisa Mabe-Konstantopoulos, Founder & CEO, Green Purse PR

Maria Reyes, Director Category Management at KeHE Distributors

Maria Reyes, Director Category Management at KeHE Distributors


Specialty food products that #GetInHerCart. Some of the products Maria purchases for her own home

Specialty food products that #GetInHerCart. Some of the products Maria purchases for her own home


Maria’s tips for getting (and staying) on shelves:

  • Know your market

  • Know your shopper

  • Determine your strategy & budget

  • Offer up your expertise to retail customers and when possible, consumers

  • Hire the right team & work with the right partners to help grow your brand and execute your strategic growth plan


Q. Before launching into a new grocery retailer, brands should be doing this__________before they launch.

A. “You’ve got to study and understand the market – the retail landscape and determine where your product fits in.”

Maria suggests:

  • Obtaining data on your product category, as well as your target shopper (category snapshot reports and shopper research, like interviews and shop-alongs.)

  • Developing a strategic plan (to include competitive shelf price, consumer advertising, social media, etc.)

  • Realistic budget for marketing and promotional activities.

  • Determining where you’re best suited for your launch (i.e. West Coast or East Coast, specialty grocery vs. natural channel, etc.)

  • Narrowing down your target retail accounts & ensuring you have the proper funding to support each of them via discounts, demos & consumer education.

Q. When we use the phrase ‘understand the shopper,’ what does that really mean? What specifically should brands be studying to understand their retail customers’ shoppers?

A. Who are the feet walking in the store, what are they looking for, and ultimately walking out with?”

Maria suggests:

  • Identifying the types of shoppers already primed to find your key claims of value.

  • Understand where shoppers learn about products in your category.

  • Identify what drives shoppers to purchase (price, format, quality, etc.) in the category you play in. This is called a “consumer decision tree.”

  • Learn how those products are used at home.

Q. Specialty food categories like olive oil (also wine, honey, cheese, etc.) can be overwhelming and confusing for consumers, unless they are experts. Do you have any examples of brands and/or retailers doing a good job of educating shoppers in stores or online?

A. Maria says that Cobram Estate (California & Australian olive oils) Gaea from Greece and BONO from Sicily, Italy, are excellent examples of marketing partners in that they work to educate consumers online and in stores.

Maria added that she had recently attended an education event at Cobram Estate’s office in Woodland, California for their retail partners and noted that programs to up level olive oil knowledge of retail partners is equally important to consumers as well.

Maria says there are some excellent olive oil experts around the world, like: Leandro Ravietti Techincal Director at Boundary Bend Australia, Dean Wilkinson, Head Panel Taster at the California Olive Oil Council, Dr. Mary Flynn from Brown University, Alexanda Diverini, Founder of The Extra Virgin Alliance and David Neuman, founder of the EVOO Guy. These are all professionals in the industry and great at helping educate key decision makers, consumers, and have also helped Maria over the past few years gain her olive oil knowledge.

One challenge Maria noted as it pertains to olive oil education is that “some retailers lack the infrastructure and time to properly educate themselves in order to help educate consumers in their stores,” and noted that categories like extra virgin olive oil and Manuka honey, are examples that should have more in-store education so shoppers can understand these products are unique and generally cost more.

Opportunity for brands to more closely collaborate with retailers to educate shoppers on premium categories, like olive oil, honey and wine.

“Consumers are more educated than they have been in the past, but there’s still a lot of room for improvement by both brands and retailers to educate consumers in premium categories."

— Maria Reyes of KeHE

Example of educating shoppers about Manuka honey inside Rockridge Market Hall in Oakland, California

Example of educating shoppers about Manuka honey inside Rockridge Market Hall in Oakland, California

Q. Just because a producer thinks they have an outstanding product, does not necessarily mean it’s going to do well at market. In addition to having a great-tasting, good quality product, what else is required to be successful in a crowded category, like olive oil?

A. “Money, time, patience, hard work and grit.”

Maria adds exposure such as, top tier media placements like, O the Oprah Magazine and Bon Appetit as well as awards, like, The Specialty Food Association’ Sofi Awards and the New York International Olive Oil Competition, can carry a lot of weight when building brand recognition and gaining exposure with retailers and often the consumers as well.

Source: Lucini.com | Example Maria shared of Lucini getting into O the Oprah Magazine

Source: Lucini.com | Example Maria shared of Lucini getting into O the Oprah Magazine

Q. When launching a new product (and new brand) at grocery retail, what are some of the must-haves?

A. “They need to have proper labeling, a national sales manager or regional sales team. If they don’t have someone here to help guide them step by step and develop a certain level of consistency, they’re going to potentially fail and often spend substantial capital. Another must have is having product inventory in the USA, that shows your commitment to the market.” Maria says that one way for brands from outside the USA can demonstrate that commitment is either working with an importer (who distributors like KeHE would be buying from,) or in some cases even opening up their own US corporation with their own warehouse (acting as the importer themselves) to service their American customers.

Maria has worked with several brands coming from outside the USA who produce the number one selling product in their country and they expect that they’ll also be the number one here in America. These types of high expectations come with the assumption that they’ll automatically have volume, expecting to sell by full imported container load, which is not always possible in the beginning and often takes several years to grow into.

Q. Are there any specific niches within olive oil where there is still some room to shine?  

A. “Yes. Demand for quality olive oil is increasing and supply is declining, except in Spain.” Currently Maria is focused on bringing olive oil from quality Spanish producers on board and taking full advantage of the current trend toward healthy fats, citing olive oil as “the healthiest fat of all, period.”  Maria recommends high quality extra virgin olive oil brands leverage the healthy fat positioning currently trending with consumers.

Another opportunity to shine is in product size. Maria says she is looking to market olive oil products in 250 ml (8.5 oz) format instead of just the typical 500 ml (16.9 oz) sizes. “Smaller bottles means less oil, which makes them less expensive and gives a lower retail price. That translates into more retail sales and allows consumers to be more adventurous with new products.”

Maria visiting olive oil producers in Spain

Maria visiting olive oil producers in Spain

Spanish olive oil products on retail shelves in Spain

Spanish olive oil products on retail shelves in Spain

Q. Are there any brands, countries or country promotion boards that do an outstanding job of telling their provenance story here in the USA?

A. “The Made in Italy brand protected by the Italian government through the Italian Trade Commission.” Maria also added that ancient cultures like Spain, Italy and Greece have a big advantage in telling a provenance story with the Italians being the best and most experienced at it.

Maria exploring Tuscan region with Bellucci

Maria exploring Tuscan region with Bellucci

Italy 3 Tuscan Region-Bellucci.jpg
Italy 6 Tuscan Region-Bellucci.jpg

Q. If a specialty food brand suddenly had an extra $10k, $20k, $50k or even $100k USD to spend on consumer marketing, where would you likely recommend they invest it?

A. “Getting the right story/messaging and certifications on their product packaging and tying that story/message back to current trends taking place here in America. Getting the right message and telling their story within their labels is a must.”

Maria ads that “social media exposure is a given, but don’t forget that there is a substantial value of both paid and earned media exposure.”

Source:  www.instagram.com/gaeaoliveoil  | Example Maria shared of GAEA from Greece’s on a billboard in Times Square, New York City during the Fancy Food Show.

Source: www.instagram.com/gaeaoliveoil | Example Maria shared of GAEA from Greece’s on a billboard in Times Square, New York City during the Fancy Food Show.

What Maria reads to keep up with food trends:

Consumer media: Clean Eating, Bon Appetite, Food & Wine & Saveur.

Trade media: Supermarket News, Olive Oil Times, Olive Wellness Institute, Specialty Food News, Nosh Newsletter, New Hope Network, Gourmet Retailer, Food Navigator & GMA Smart Brief.


Maria has a wealth of insight into the specialty food and olive oil categories, and she loves sharing it, which is why she is one of our favorite experts. Follow Maria on LinkedIn here, where she frequently publishes news, insight and commentary on the olive oil category and specialty food trends.

Brands whose strategy match a national distribution model and are interested in partnering with KeHE should inquire online here, www.kehe.com/distribution.

You can also connect with KeHE on social media: Twitter, LinkedIn, Instagram & Facebook.

 

View more of Maria’s travels from around the world speaking at olive oil industry events and visiting with olive oil producers from countries like, Australia, Spain, Greece and Italy.

Download our 2019 list of holidays for food marketing

Download our New List of Holidays for Food Marketing + Get Access to Our Upcoming Webinar on How to Leverage Food Holidays to Drive Awareness & Sales

Ever heard of National Cheese Lover's Day, Coffee Day or Beef Tallow Day? What about Weed Day or Farmer's Day? There are a lot of these so called food holidays or marketing holidays - some are silly, but some are serious. Serious in that some of them can help drive real awareness and sales.

We see retailers, media and consumer-influencers, like food bloggers, leveraging these holidays on social media, such as Instagram, and retailers using them for in-store promotions. Some holidays, like National Cookie Day (December 4) are made into big promotions at grocery retailers like Whole Foods Market. (See an earlier post we wrote on retailers taking a bite out of Cookie Day here.) 

marketing holidays food

If you're keen to see how you can leverage food related holidays to market your specialty or natural food product, download the list here. We’ll be hosting a one-time bonus webinar session exclusively for those who download our list. The webinar will highlight some of our favorite examples from companies creating content around holidays, like Halloween, Ramadan, National Coffee Day and National Picnic Day.

Download our 2018 list of holidays for food marketing

Download our New List of Holidays for Food Marketing + Get Access to Our Upcoming Webinar on How to Leverage Food Holidays to Drive Awareness & Sales

Ever heard of National Cheese Lover's Day, Coffee Day or Beef Tallow Day? What about Weed Day or Farmer's Day? There are a lot of these so called food holidays or marketing holidays - some are silly, but some are serious. Serious in that some of them can help drive real awareness and sales.

We see retailers, media and consumer-influencers, like food bloggers, leveraging these holidays on social media, such as Instagram, and retailers using them for in-store promotions. Some holidays, like National Cookie Day (December 4) are made into big promotions at grocery retailers like Whole Foods Market. (See an earlier post we wrote on retailers taking a bite out of Cookie Day here.) 

If you're keen to see how you can leverage food related holidays to market your specialty or natural food product, download the list here. We’ll be hosting a one-time bonus webinar session exclusively for those who downloaded this list during our initial offering phase. The webinar will highlight some of the most relevant holidays and why holidays like these are worth incorporating into your social communications program.

Getting to Know Whole Foods Market Shoppers

New Guide Uncovers How Female Whole Foods Market Shoppers Think, Behave, Buy & Share

Some big changes have been happening recently for Whole Foods Market. Being acquired by Amazon means changes at the store level and potential for change amongst consumer behavior. Green Purse PR's new report takes a look at how brands sold at WFM can best connect and engage with shoppers now to drive awareness, sales and buzz.

This report is one of Green Purse PR's first digital information products, sold under our new #GetInHerCart Innovation Studio. Our report was created for brands whose products are already sold at WFM, or for companies intending to get their products onto WFM shelves. Scroll down to learn more about our new report, Guide to Winning with Whole Foods Market Shoppers.

You don't really know a shopper until you've shopped with them.

So we do just that, shop-along with the type of shoppers are clients are keen to attract. All of our public relations consulting is driven by our unique understanding of shoppers resulting from our shop-along research. Shopper insights derived from our in store research and online communities equip us with current understanding of what influences consumers' purchases, how they shop certain categories and how specific products fit into their lifestyles. These insights are important because they direct what our consumer marketing communications programs ultimately look like. 

Good time to learn more about WFM shoppers.

With the recent acquisition of Whole Foods Market by Amazon, our clients are seeking to better understand how WFM shoppers learn about products, identify purchase influencers and how best to reach influential female WFM shoppers.

Green Purse PR just conducted our own research with WFM female shoppers to identify how they currently think, behave and buy, and share. Our new report, Guide to Winning with Whole Foods Market Shoppers, is designed to give brands insight into the retailer’s shoppers in general, as well as actionable steps they can use to take their consumer understanding to the next level. The shopper intelligence we share in this guide is based upon our shop-along research, one-on-one interviews, social listening, online surveys and questions in our private community where we are constantly learning from health-conscious mothers.

Here are 10 things you can expect to find in our new report:

1) List of media outlets and blogs she reads, follows or subscribes to.

WFM shopper reading Bon Appétit Magazine

WFM shopper reading Bon Appétit Magazine

2) How she connects online with WFM directly, as well as the brands sold on their shelves.

WFM shopper reading the retailer's blog, The Whole Story

WFM shopper reading the retailer's blog, The Whole Story

3) Who she follows on social media + a list of influencers.

WFM shopper reading MindBodyGreen.com

WFM shopper reading MindBodyGreen.com

4) How Instagram influences brand awareness and purchases.

WFM shopper scrolling through Instagram

WFM shopper scrolling through Instagram

5) What catches her eye inside the store.

Shopping for natural and organic products

Shopping for natural and organic products

6) The journey new mothers go on to cleanse their diet and lifestyle in an effort to get healthier for themselves and the baby.

Mother and baby shopping for healthy groceries

Mother and baby shopping for healthy groceries

7) What she loves about Whole Foods Market. Coffee seems to be pretty high on the list!

WFM shopper happy with her heatlhy choices

WFM shopper happy with her heatlhy choices

8) How WFM + Amazon fulfill her need for healthier options that fit her on-demand lifestyle.

Some of her favorite things from WFM

Some of her favorite things from WFM

9) How she looks to WFM to curate the best products for her, so she does not have to do as much homework herself.

Trusting WFM to curate healthier options in every category

Trusting WFM to curate healthier options in every category

10) Direct shopper quotes from women who report WFM as their primary grocery outlet.

Feeling better about the meat she eats

Feeling better about the meat she eats

Click the 'purchase now' button below to purchase and download our new digital report, Guide to Winning with Whole Foods Market Shoppers. Look for other related digital products, such as our new Whole Foods Market Instagram Account List, on the #GetInHerCart Innovation Studio.

Behind the Scenes of our Grocery Shopping Photo Shoot

Behind the Scenes of our Grocery Shopping Photo Shoot

Have a look behind-the-scenes of our recent Green Purse PR photo shoot showing a millennial aged grocery shopper throughout her shopping journey.

Get to know your female millennial consumers

Get to know your female millennial consumers

How well do you know your female millennial consumers? Unless you're shopping alongside your consumers, you may have no idea how they learn about products, who influences their purchases or how your products fit into their lives.

Read on to download our new #GetInHerCart Workbook all about health-conscious, female, millennial shoppers.

Good to be back in Sydney, Australia

Green Purse PR's Lisa Mabe Back in Sydney

It was so nice to be back in Sydney during June to speak at conferences and meet with some of Green Purse PR's clients. Being previously based in Sydney, many of our clients are in Australia and it's a place I absolutely love. 

Below are some photos showing a visual recap of my recent business trip. Highlights of the trip included speaking about marketing to millennial consumers at the Naturally Good Business Summit, and Naturally Good Expo / Fantastic Food + Drink Show. More on those trade shows + links to my presentations here.

While there, I toured some of the local grocery stores, and visited some of my old stomping ground. Have a look at some of the grocery stores we visited here:

The Australian market continues to be a major focus for myself and Green Purse PR. Australia has a lot to offer the world in terms of natural and organic products. I'm keen to help those companies be successful in markets like the USA, Middle East and Asia. Learn more about our expertise and capabilities here and contact me if you're keen to learn more. 

- Lisa Mabe-Konstantopoulos, Founder, Green Purse PR

Curious to know what women in the USA think about products from Australia?

Watch this video I produced, featuring our shop-along research, for the Naturally Good Expo.

Will Grocers Like Whole Foods Market Reinvent the 'Meal Kit?'

Will Grocers Like Whole Foods Market Reinvent the 'Meal Kit?'

Grocery retailers are starting to experiment with the 'meal kit' concept. Here's a new display we spotted at Whole Foods Market.

PHOTO TOUR | JAMES ST MARKET, BRISBANE, AUSTRALIA

PHOTO TOUR | JAMES ST MARKET, BRISBANE, AUSTRALIA

Have a look inside the new James St Market in the Fortitude Valley neighborhood of Brisbane, in Queensland, Australia. 

What do American women think about products from Australia & New Zealand?

Watch health-conscious American women tell us their impression of products from Australia and New Zealand

For companies keen to export to the USA, it's critical to understand the retail landscape and how consumers shop for products in their category. Before coming to Sydney to speak at the Naturally Good Expo, we crafted a short film featuring 'woman-on-the-street' style interviews.

We specifically targeted health-conscious women, asking them about products like fresh beef and lamb, as well as baby products, body care and healthy snacks. Watch the video below.

We regularly conduct shop-along research with female shoppers around the world. Our clients (and their retail customers) value the insights and practical recommendations we garner as a result of shopping with women who already shop at retail stores where our clients' products are sold.

We know Australia and New Zealand have a lot to offer consumers at home and abroad. Both countries have exceptional reputations for producing high quality, clean and green products that appeal to those looking for healthier options. The better you understand your shoppers, the more successful you can be to serve up the right kinds of marketing content at the right times and in the right places.  

Contact us to learn more about our shop-along research and how we use shopper insights to build and execute successful consumer-facing PR and social communications programs. 

7 Sources for Shopper Research

7 Sources for Shopper Research

Know Thy Consumer. Isn't that the first commandment of marketing? It should be! Here are seven sources of research that my clients and I look to...

3 New Resources From Green Purse PR

3 New Resources From Green Purse PR

Check out our new 'Resources' section for three new pieces of content that may be beneficial to you - Guide to Shop-Along Research, Marketing to New Moms Checklist, and Timeline for When to Pitch Media. 

How well do you know your consumers? Shop-Along Research 101.

How well do you know your consumers? Shop-Along Research 101.

How well do you know YOUR shoppers?  Not shoppers your read about in a nationwide report, or a certain segment of shoppers (like women in general), but YOUR consumers that shop at the retailers where YOUR products are actually sold.

We're celebrating 7 years today!

We're celebrating 7 years today!

Green Purse PR turns seven years old today!

New Hope Network: Retail staff jeopardizing your sales? Here's how to get them advocating for your brand

New Hope Network: Retail staff jeopardizing your sales? Here's how to get them advocating for your brand

Green Purse PR Founder & CEO, Lisa Mabe, wrote a new thought leadership article for the natural products industry now published on the New Hope Network's website.

What store employees tell customers about products can help or hurt sales. Here are a few things that manufacturers can do to help create awareness and encourage brand advocacy among retail staff.