Healthy Retail

IN THE NEWS -- Natural Products INSIDER | Women Googling Their Way Into Motherhood

IN THE NEWS — Natural Products INSIDER | Women Googling Their Way Into Motherhood

When a woman becomes pregnant, everyday items, from food to supplements, medicines and cosmetics, suddenly are subject to increased scrutiny. When preparing to enter this new life phase, women tend to go on a massive hunt-and-gather style quest for information. That search often manifests itself in Googling a wide variety of topics, including fertility, healthy pregnancy and lactation.

Read our CEO, Lisa Mabe’s, thoughts on how brands can reach women heading into motherhood.

Access Lisa's new thought leadership article by downloading Natural Products INSIDER’s special edition on Maternal Nutrition here. Look for her article, Women Googling Their Way Into Motherhood, on pages 33-35.

 Source: Natural Products Insider

Source: Natural Products Insider

Photo Tour of MOM's Organic Market | Gaithersburg, Maryland

Photo Tour of MOM's Organic Market in Gaithersburg

MOM's Organic Market is an independent, family owned, natural foods retailer with currently 19 stores in the Washington, DC area, as well as Maryland, Virginia, Pennsylvania and New Jersey. The newly opened store I visited is located at 10 Upper Rock Cir, Rockville, Maryland 20850. The address is technically, Rockville, but it's right on the cusp of Gaithersburg.

If you've not been to a MOM's store before, you're in for a visual treat if you scroll through my photos below. I've shopped at other MOM's locations in DC for many years and love it. With an emphasis on organic products, along with their mission to protect and restore the environment, MOM's curates exceptional products and delights shoppers with unique offerings they might not find anywhere else. This is a store you can truly feel good about shopping with.

This new Gaithersburg store has lots of wide open spaces, given that it's in the suburbs. It's the nicest MOM's store I've seen yet! One thing I immediately noticed was the focus on bees throughout the store. I love all things honey, bees, bees wax, and of course saving the bees, plus I've been doing a lot of shopper research on the honey category recently. See for yourself in my photos here.

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moms organic market
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 As I've been doing a lot of shopper research in the honey category lately, of course I checked out the honey aisle.

As I've been doing a lot of shopper research in the honey category lately, of course I checked out the honey aisle.

 This store has a wide selection of honey.

This store has a wide selection of honey.

 Including 6 skus of Manuka honey from New Zealand

Including 6 skus of Manuka honey from New Zealand

 I'm noticing a theme throughout the store -- very bee-friendly. This plastic wrap alternative, Bee Wrap, made from bees wax, is nice.

I'm noticing a theme throughout the store -- very bee-friendly. This plastic wrap alternative, Bee Wrap, made from bees wax, is nice.

 More bee-friendly products

More bee-friendly products

 Portland Bee Balm

Portland Bee Balm

 Burt's Bees (from my home state of North Carolina.)

Burt's Bees (from my home state of North Carolina.)

 Excited to see the Global Animal Partnership label here, on Bilinski's chicken sausage. That's the label I look for to buy higher welfare meats.

Excited to see the Global Animal Partnership label here, on Bilinski's chicken sausage. That's the label I look for to buy higher welfare meats.

 La Quercia also touting the GAP label.

La Quercia also touting the GAP label.

 An outstanding body care section! So many different brands and products from what I usually see in other retailers.

An outstanding body care section! So many different brands and products from what I usually see in other retailers.

 Tons of essential oils.

Tons of essential oils.

 Spotted the Jack N' Jill brand from Australia; this is the kind my kids use.

Spotted the Jack N' Jill brand from Australia; this is the kind my kids use.

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 I bought some of these sticks and the stick holder for my backyard. Seems to be working well!

I bought some of these sticks and the stick holder for my backyard. Seems to be working well!

 Found some wool dryer balls, also from New Zealand. Love the branding; I bought these too - love to support the New Zealand companies.

Found some wool dryer balls, also from New Zealand. Love the branding; I bought these too - love to support the New Zealand companies.

 I've not seen beekeeper supplies in a grocery store before; very cool.

I've not seen beekeeper supplies in a grocery store before; very cool.

 A look inside my shopping basket.

A look inside my shopping basket.

 I'm not kidding about the emphasis on bees. Super cute grocery bag!

I'm not kidding about the emphasis on bees. Super cute grocery bag!

Stayed tuned here on our blog, #GetInHerCart, for more grocery store visits from our travels around the world as we speak at various conferences and conduct shopper research in different markets. 

If you're keen to learn more about the grocery retail landscape in America, consider working with us on a workshop. Our workshop, Making it in America: How to Enter & Succeed in the Diverse Food Retail Marketplace, is one of the sessions we teach most and is very popular amongst companies from outside the USA. Contact me, Lisa Mabe, for more details about our workshops and other retail related services we offer. We teach workshops, conduct research and plan or execute public relations programs for companies all over the world. I look forward to hearing from you. Contact us here.  

- Lisa Mabe-Konstantopoulos, Founder, Green Purse PR

What Shoppers' Grocery Carts Can Tell Us About Them

Shop and Learn | You Don't Really Know a Shopper Until You've Shopped With Them

Next time you're in the grocery store, take a peak into your fellow shoppers' grocery carts. It's fun to see what ends up in shoppers' carts, especially if it is your brand, or in my case, a client's product. By the way, whenever I do spot a client's product in someone's shopping cart, I almost always strike up a quick conversation with them. I usually carry coupons from my clients and offer them a few as a way to thank them for their loyalty. It's a nice touch point that often goes a very long way.

My perspective is you don't really know a shopper until you've shopped with them. That’s one of the premises that makes Green Purse PR unique and why shopper research is fundamental to all the public relations and social communications work we do. Being successful in your consumer marketing starts with understanding the consumer – identifying how they learn about products, how your products are likely to fit into their lifestyle and how to better serve their needs in order to create and maintain a connection (or relationship, if you’re lucky) with those shoppers. 

You don’t really know a shopper until you’ve shopped with them.
— - Lisa Mabe, CEO, Green Purse PR

What can you tell about the shopper from this look inside her shopping cart?

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Maybe she is gathering ingredients to make a special meal. Perhaps it's for a weekend celebration, a dinner party, or maybe it's a work-week meal for her family. Whatever the case, it looks like she has kids, or a lot of cats, because that's a lot of whole, organic milk in there. 

I frequently conduct shopper research, shop-alongs, with women all around the world. Each time I shop with someone, I take into consideration every single product that gets in her cart. Taking into account what products #GetInHerCart, is one of the ways our shop-along research helps us uncover insights that later help us intelligently build successful consumer PR programs.

Some of the insights we learn from shop-alongs include:

  • What products catch her eyes, and what does not.
  • What other products (besides yours) she is buying and how those may even be used together.
  • Why she buys particular products over others.
  • What third party certifications, verifications or ratings she may be looking for.
  • How she connects, or does not connect, with brands and retailers.
  • How your product fits into her lifestyle.
  • How best to build and foster a relationship with consumers like her.

The list goes on and on.

Do you think it sounds smart to plan and implement a consumer marketing program or campaign without first bothering to do a little research on the very people who are hopefully going to buy your product?  No; that's not smart at all, but that's exactly what a lot of companies do.

Be the savvy company that DOES invest in understanding its target shoppers, and gets things right the first time. When you do, the insights you learn and connections you start, will deliver value both in the short and for a long time to come.

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- Lisa Mabe-Konstantopoulos, Founder, Green Purse PR


Want Green Purse PR to shop with your consumers and garner insights to help you better connect with health-conscious women?

Photo Tour | Woolworths in Crows Nest, Sydney

I recently returned from a business trip to Sydney, Australia, where I used to be based. I was in town to speak at the Naturally Good Expo and Naturally Good Business Summit. While there I had a look at some of Sydney's grocery retail scene, including some of the stores I used to shop at when I lived in Sydney.

One of the stores I visited was Woolworths in Crows Nest. This 'Woolies' store just reopened in April 2016 after two years of major renovation. I shopped at this Woolies during my time in Sydney; last time I was here it was still being demolished. Now, $52 million later in redevelopment, it's a completely different store. Previously it was a very tired, soulless, one-level store -- the kind that's so unpleasant, you can hardly wait to get out of it. Now it's shiny, new and includes multiple-levels. 

Below are some photos I took of Woolworths located at 10 Falcon St, Crows Nest NSW 2065, Australia.

 Woolworths - Crows Nest, Sydney

Woolworths - Crows Nest, Sydney

Such a beautiful structure on the outside. Crows Nest is an adorable community, but it could use some updating. The new Woolworths helps modernise the community. 

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Main level includes lots of grab & go options.

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woolworths_meat_department
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Spotted several products featuring the Australian Certified Organic bud, Australia's most recognised organic certification amongst Australian consumers.

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This Thomas Dux corner on the first floor made me sad. I'm glad Woolworths still managed to let the brand live on in some form, but I'm disappointed that the stand alone stores no longer exist. Thomas Dux Grocer closed about two years ago. There used to be an outstanding Thomas Dux right around the corner from here; it's now a different store, called About Life. Read my blog post, photo tour of About Life here.

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organic_food_woolworths
woolies_sydney

Stayed tuned here on our blog, #GetInHerCart, for more information on grocery retail and from our travels around the world as we speak at various conferences and conduct shopper research in different markets. 

Photo Tour | About Life in Crows Nest, Sydney

I recently returned from a few weeks working in Australia. During my time in Sydney (my old home) I visited several grocery retailers, including some of my old go-to spots from when I lived in Sydney. 

For me, I study (through shop-along research) how health-conscious consumers around the world grocery shop, so I'm always keen to have a look at the in-store environment, identify new products and try to understand what's resonating with shoppers. 

One of the stores I visited is About Life in Crows Nest, on Sydney's Lower North Shore. About Life is a natural supermarket and whole foods cafe with seven locations in Sydney and one in Melbourne (as of this writing.) This store was converted from a Thomas Dux Grocer store (sadly, no longer with us) to About Life about two years ago. About Life, Crows Nest is located at: 13 Willoughby Rd, Crows Nest NSW 2065, Australia. When I lived in Sydney, and this was still Thomas Dux Grocer, this store was where we bought most of our groceries. 

The layout of the store is mostly the same as it was under Thomas Dux.  It now features a cafe section and has been re-skinned for the About Life brand. This is a great store to discover unique and healthy products, from fresh food and packaged snacks to natural nappies and body care.

Below are photos I took while visiting About Life located at 13 Willoughby Rd, Crows Nest NSW 2065, Australia.

about-life-sydney
about-life-farmers
about-life-merchandising
food-product-packaging-leaf-kubu
kubu-yohurt-australia
health-snacking-food-trend
the-happy-snack-company-chic-peas
arlingtons-tapioca-pudding

 

Stayed tuned here on our blog, #GetInHerCart, for more information on grocery retail and from our travels around the world as we speak at various conferences and conduct shopper research in different markets. 

Photo Tour | Whole Foods Market - Westchase in Houston, Texas

Photo Tour | Whole Foods Market - Westchase in Houston, Texas

They say everything's bigger in Texas. Even the Whole Foods Market stores are bigger!

We visited the Westchase store in Houston, Texas. What a huge, beautiful store and a real treat to explore the many expansive sections. A newer store layout, see our photo tour to survey what a large, newer Whole Foods Market store is like.

Green Purse PR's Lisa Mabe to Keynote Naturally Good Business Summit in Sydney

Green Purse PR's Lisa Mabe to Keynote Naturally Good Business Summit in Sydney

We are excited to announce that Green Purse PR Founder & CEO, Lisa Mabe, will present the keynote address at the Naturally Good Business Summit in Sydney, Australia 2 June, 2017 at 9:00 AM.

The Naturally Good Business Summit is a growth strategy event that aims to push businesses to the next level. The one-day forum will fuel strategic thinking, business development and industry connections.

Lisa's keynote, Get in her trolley: Global insights for connecting with women shoppers, will cover:

  • Looking into the shopping trolleys of women
  • The importance of understanding how women shop
  • How retailers and brands can engage women in stores and online

Women are the fastest-growing economy in the world, influencing 90 per cent of purchasing decisions and driving the global cultural shift towards cleaner, greener, healthier products for themselves and their families. If companies with healthy products want to succeed in this evolving marketplace, they must win with women.

But how do you influence purchasing decisions and what makes women choose one product over another? Who are the key segments you should be connecting with to sell healthy products? Attend Lisa's keynote presentation to find out.

For more details on the Business Summit, click here.

Plan to join us if you can. Otherwise, follow the dialogue online by using the hashtag, #NaturallyGoodExpo. Follow Lisa on Twitter @LisaMabe as she will be live tweeting from the event.

naturally_good_business_summit

In addition to the Business Summit, Lisa is also speaking a few days later at the Naturally Good Expo. There, Lisa will discuss marketing to health-conscious Millennial shoppers. More on that here.

Lisa is CEO of Green Purse PR, a boutique research and public relations consultancy based Washington, DC. Lisa is an award-winning public relations expert with recognized expertise in social communications and marketing to women. Lisa has over 12 years experience working with leading companies around the world, including Australian companies like OBE Organic and Changing Habits. Lisa was previously based in Sydney, and is often in the region servicing clients throughout Australia and New Zealand.

Want to connect with Lisa ahead of the Summit? Contact her via this form.

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Green Purse PR Founder to Speak at Naturally Good Expo in Sydney, Australia

Green Purse PR Founder to Speak at Naturally Good Expo in Sydney, Australia

Lisa Mabe from Green Purse PR will be speaking at the Naturally Good Expo on marketing to health-conscious women and millennial shoppers. 

How well do you know your consumers? Shop-Along Research 101.

How well do you know your consumers? Shop-Along Research 101.

How well do you know YOUR shoppers?  Not shoppers your read about in a nationwide report, or a certain segment of shoppers (like women in general), but YOUR consumers that shop at the retailers where YOUR products are actually sold.

New Hope Network: Retail staff jeopardizing your sales? Here's how to get them advocating for your brand

New Hope Network: Retail staff jeopardizing your sales? Here's how to get them advocating for your brand

Green Purse PR Founder & CEO, Lisa Mabe, wrote a new thought leadership article for the natural products industry now published on the New Hope Network's website.

What store employees tell customers about products can help or hurt sales. Here are a few things that manufacturers can do to help create awareness and encourage brand advocacy among retail staff.

Photo Tour | Take a Virtual Tour of Whole Foods Market

Photo Tour | Take a Virtual Tour of Whole Foods Market

Take a virtual tour of Whole Foods Market, the American grocery chain that sets the standard for healthy, natural and organic grocery retail in the USA. Also the store that healthy food manufacturers are dying to get their products into. 

Putting a New Migraine Product on the Radar of Health Writers

Putting a New Migraine Product on the Radar of Health Writers

We created a "migraine survival kit" with health-conscious female migraine sufferers in mind. The kit featured one full-sized Stopain Migraine product, along with complimenting products, organic ginger tea, Epsom salt bath bomb, sleep mask, journal and a natural, soy candle. All the products were packed in a natural, canvas bag that recipients could use as a lunch or cosmetics bag.

Understanding how Migraine Sufferers Shop

Understanding how Migraine Sufferers Shop

We recently conducted shop-along research for the new Stopain Migraine brand. We identified a lot of useful insights such as: how shoppers with migraines learn about migraine relief products, where women look for OTC pain relief options and who are the influencers that impact their purchase decisions. 

Shop with Green Purse PR: Looking for Female Migraine Sufferers in Washington, DC, Northern Virginia, Maryland & Philadelphia

Shop with Green Purse PR: Looking for Female Migraine Sufferers in Washington, DC, Northern Virginia, Maryland & Philadelphia

We are currently recruiting participates for a unique and fun research project for a pharmaceutical company in the USA.

Our shop-along study will aim to better understand how female migraine sufferers shop for products that offer migraine relief. We want to understand if this group typically reached for conventional over-the-counter drugs or prescriptions, homeopathic products, or other alternative forms of relief. 

Shopper Marketing Magazine: Healthy Food Shoppers

Shopper Marketing Magazine: Healthy Food Shoppers

Green Purse PR Founder & CEO, Lisa Mabe's, insights on connecting with health-conscious consumers are featured in the new issue of USA-based Shopper Marketing Magazine. 

Welcome Shah Trading Company to the Green Purse PR Family of Clients

Welcome Shah Trading Company to the Green Purse PR Family of Clients

Green Purse PR is happy to welcome Canada-based Shah Trading Company to its family of clients. Shah Trading Company is offering a new branded line of products called Dunya Harvest. "Dunya," meaning "world," offers a wide variety of healthy pantry staples, including beans, rice, grains, oats, peas, seeds, and lentils.

New Hope Network -- Insight from Expo West: Brands tell all about winning PR tactics

New Hope Network -- Insight from Expo West: Brands tell all about winning PR tactics

In addition to speaking at Natural Products Expo West and managing media interviews and social communications coverage for clients like JicaChips, I had the opportunity to discuss winning public relations plays with several exhibitors. Some companies I met on the show floor, and others I spoke with during a private breakfast briefing where I was a guest speaker. 

Demand for Organic Food Growing in the Middle East

Demand for Organic Food Growing in the Middle East

It will be interesting to see how many more companies will have certified organic products on offer during the Gulfood trade show coming up in Dubai 21-25 February 2016. Our client, OBE Organic, will be exhibiting at Gulfood, and is one of the brands responding to increasing consumer demand for organic beef, as well as high quality beef from Australia that consumers there know and trust.

What's new in Healthy Snacking? Discover JicaChips at Expo West

What's new in Healthy Snacking? Discover JicaChips at Expo West

We're excited to help introduce America to a new healthy snacking option made from jicama, a root vegetable not well known yet here in the USA. If you will be at the Natural Products Expo West trade show March 11-13, plan to discover JicaChips and their delicious new line of non-GMO, gluten free, baked chips.

Welcome JicaChips to the Green Purse PR Family of Clients

Welcome JicaChips to the Green Purse PR Family of Clients

Green Purse PR is happy to welcome JicaChips to its family of clients. JicaChips is a new line of healthy snacks made from the ancient root vegetable, jicama, from Central America. A great alternative to typical potato chips, JicaChips are non-GMO, gluten free, and come in a variety of unique flavors.